Katy, TX · answered 24/7
Emergency Water Damage Restoration in Katy, TX
Water is still moving through your house while you read this. Every hour it sits, it goes further into drywall, subfloor and framing, and the repair gets bigger.
Call (281) 801-9222. We answer 24/7 — nights, weekends, holidays — and target a 30-minute response to Katy addresses.
Before we arrive
What to do before we get there
A few things you can do safely before we arrive. If water is near outlets or the panel, skip ahead.
- Shut off the water Close the main valve if a supply line or water heater failed.
- Kill power to wet rooms Only if you can reach the breaker without standing in water.
- Lift what you can Get furniture legs onto blocks and move electronics and rugs to dry rooms.
- Photograph everything Wide shots plus close-ups, before anything is moved or thrown away.
- Call us Reach (281) 801-9222 and we will talk you through the rest.
What counts as an emergency
If water is still spreading, or it has sat more than a day, treat it as an emergency. Any one of these is a call now.
- Standing water Even an inch wicks into baseboards and framing.
- Burst supply line Clean water degrades to Category 2 within about 48 hours, then to Category 3.
- Flood or storm water Water from outside is contaminated and never a DIY job.
- Sewage backup Category 3 water needs containment, removal and disinfection.
- Musty smell after an old leak Hidden moisture behind walls usually announces itself as odor.
Sequence
How the job runs
Water damage repair splits into two halves: mitigation, which stops the loss and dries the structure, and repair, which puts the building back. Here is how a Katy job runs.
- first 60 minutes
Stop the source and assess
We shut off the water, meter moisture in walls and floors, and document conditions for your insurer.
- hours 1-6
Extract and remove
Standing water comes out, then soaked carpet pad, wet insulation and unsalvageable drywall.
- day 1-4
Dry and monitor
Air movers and dehumidifiers run while we log readings daily until materials hit dry standard.
- day 4 onward
Repair and rebuild
Water damage repair begins once meters read dry — drywall, texture, paint and flooring go back.
- last day
Finish and sign off
Trim, doors and baseboards go back last, then you sign off on the finished rebuild.
Coverage
Areas we cover around Katy
We work the whole Katy service area, and the response target is the same at every address in it. Drive time is the only thing that changes.
What changes is the house. In newer subdivisions it is usually the water heater, an ice-maker line or a washing machine hose.
Not sure your street is in range? Call (281) 801-9222 and we will tell you on the call.
- Cinco Ranch
- Grand Lakes
- Barker
- Pattison
- Foster
- Simonton
- Bridgeland
- Addicks
- Mission Bend
- Brazos Country
- Lakes of Parkway
- Cypress Creek Lakes
- Pecan Grove
- Towne Lake
- Aliana
- Copperfield
- Energy Corridor
- Four Corners
- Cumings
- Orchard
- Frydek
- San Felipe
- Alief
- Fairfield
- Briar Forest
- Hockley
- Satsuma
- Murray Park
- Town & Country / CityCentre
- Bellaire West
Common questions
Questions people ask at 2am
How fast can someone get to my house?
We answer 24/7 and target a 30-minute response to Katy addresses. Storm nights are the exception — when hundreds of homes flood at once, everyone is queued. You get a real arrival window on the call, not a number that sounds good.
Will you waive or cover my insurance deductible?
No, and be careful with anyone who offers. Under the Texas Insurance Code, waiving or rebating a property insurance deductible is a criminal offense for the contractor and puts your claim at risk. We quote the job, you pay your deductible, your carrier decides the rest.
Do you remove mold?
We do not offer mold assessment or remediation. In Texas both are licensed through TDLR, with project-size thresholds that decide when a licensed assessor is required. What we do is dry the structure fast enough that mold does not get established, and tell you plainly if you need one.
What does flood damage restoration involve?
Flood damage restoration starts from a different assumption than a pipe leak. Water that came in from outside is Category 3 — soil, fertilizer, fuel, whatever the storm drain carried. Carpet and pad, wet insulation and drywall below the waterline come out and go in the dumpster rather than getting dried. What stays — framing, slab, subfloor — gets cleaned, disinfected and dried under containment, then proved dry with meter readings.
Do you deal with my insurance company?
We work with your adjuster, not in place of you. We photograph everything, log daily moisture readings, and write a scope your carrier can read. You file the claim and you make the decisions.
What does it cost?
Every job is priced the same way: by what has to be extracted, removed and dried, with the numbers given before equipment goes in. Repair gets a free estimate once the structure reads dry.
Call before it spreads further
Water does not pause overnight. The longer it sits, the more subfloor and framing end up in the scope. Call (281) 801-9222 and we will get a crew moving on your Katy address, with the mitigation number in your hand before anyone touches a wall.